Responsible Enterprise AI with Zero Model Training

Our AI drafting assistants and auto-reply suggestions operate within strict sandboxed environments. Your customer contact lists and private conversation transcripts are never retained or used for public foundation model training.

Zero data retention for third-party AI training

Strict prompt constraints preventing hallucinated discounts

SOC-2 aligned data encryption in transit and at rest

Human-in-the-loop review mode on all outgoing broadcasts

Review Privacy Policy Explore AI Compose

Rajida CRM AI Engine — Sandbox Privacy Verification

Zero Training Confirmed

Model Pipeline: Private VPC InstanceSECURED

> Privacy Verification Checklist:

✓ Customer PII Redaction: Active

✓ Data Retention: Zero (Ephemeral)

✓ External Telemetry: Disabled

✓ Guardrail Compliance: 100% Passed

Strict policy: No customer data is ever fed back into public training corpora.

Enterprise Privacy Architecture

How We Protect Your Brand & Customer Data

Built with deterministic constraints, automated PII masking, and isolated memory instances.

Privacy & Isolation

Automated PII Masking Before Prompt Execution

Before any text draft or customer inquiry is evaluated by our AI assistant, all identifiable phone numbers, national IDs, and credit card patterns are automatically masked.

Zero unmasked customer data enters LLM context windows

Ephemeral prompt memory erased immediately after token generation

Full compliance with global and national data protection regulations

Explore Data Protocols

PII Sanitization GatewayMASKING_OK

Raw: "Kamal Perera, Tel: 0771234567, Amount: LKR 4,500"

Masked: "[CUSTOMER_NAME], Tel: [PHONE_MASKED], Amount: [AMOUNT]"

> Sanitized in 2.1ms before model inference

Hallucination Prevention

Strict Commercial Price & Inventory Guardrails

Our AI drafting engine is hard-locked to your verified product catalog. It will never invent unauthorized discounts, fictitious return policies, or expired voucher codes.

Deterministic rule sets override generative probability paths

Real-time price verification against your connected store database

Human-in-the-loop review toggle available for all team members

Test AI Drafting

Commercial Rule Enforcement

• Max Discount Cap: 20% (Enforced)

• Unauthorized Promo Detection: Active (Blocked)

• Character Count Limit: 160 GSM-7 (Enforced)

Guardrails Verified