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Rajida CRM
Simple 3-Step Process

How Rajida CRM Works

Send your first text campaign in under 2 minutes. Zero software installation or technical experience required.

1Step 01 • Customer Contacts

Upload Your Customer List

Export phone numbers from your POS system, invoice records, or contact book. Drop the sheet into Rajida CRM for instant validation.

Supports standard .csv and .xlsx spreadsheets.
Auto-detects duplicates and invalid phone formats.

What you need for Step 1:

  • Valid .csv or .xlsx file with a 'Phone' or mobile column
  • Local mobile format (07X or +947X auto-detected)
  • Customer opt-in permission from previous shop purchases
💡 Pro Tip: Place recipient mobile numbers in Column A for instant 1-second auto-mapping.
2Step 02 • Message Crafting

Type Your Message Content

Compose your promotional text or choose a ready-to-use template. The real-time counter ensures perfect 160-character single-SMS economy.

Dynamic live mobile handset preview as you type.
Custom Sender ID brand header up to 11 characters.

What you need for Step 2:

  • Clear offer or call-to-action (e.g., promo code, link)
  • Verified Sender ID name representing your business
  • Standard opt-out text included ("Reply STOP to opt out")
💡 Pro Tip: Add an urgent expiration deadline (e.g. "Valid until 8 PM tonight") to boost same-day sales.
3Step 03 • Broadcast & Chat

Send & Chat in Real Time

Hit Send Campaign to broadcast messages in 3 seconds. When customers reply with inquiries or reservation requests, chat back directly.

99.4% direct carrier routes with instant delivery.
Unified two-way inbox with instant audio alert pings.

What you need for Step 3:

  • Sufficient SMS credits (50 free trial credits included)
  • Web browser tab open to receive incoming replies
  • Staff member ready to respond to customer inquiries
💡 Pro Tip: Replying within 5 minutes converts over 60% of customer product inquiries into closed sales.

Test the Broadcast Composer Yourself

Try loading the demo customer sheet and typing your promotional copy in the sandbox below.

SMS Credit Balance: 450 credits available
Auto-renewal active

Create New SMS Broadcast

Compose your text message and select your customer sheet.

Live Broadcast Engine

Displays on customer mobile phones as the sender title.

127/160 chars (1 SMS)
Always include standard opt-out text ("Reply STOP to opt out")33 characters left

customers_august_flash_sale.csv

24.8 KB• 248 Verified Contacts
Required Credits: 248 creditsRemaining After Send: 202 credits
Live Device Preview
99.4% Delivery
9:41 AM5G • 100%
Sender: MYSHOP

Flash Sale: Enjoy 20% off all clothing today until midnight! Use code SAVE20 at checkout: store.lk/sale. Reply STOP to opt out.

Just now • Delivered

Recipients Target

248 Customers

Avg. Delivery Speed

Under 3 Seconds

Frequently Asked Setup Questions

Clear, honest answers for shop owners, vendors, and non-technical founders.

Do I need technical skills or coding?

No. If you know how to use WhatsApp or Excel, you can use Rajida CRM. Everything works through simple buttons and plain text forms.

How does the Excel sheet upload work?

Simply place your customer mobile numbers in column A of your spreadsheet. Our system automatically detects numbers and cleans invalid formats.

How fast do messages reach customer phones?

Over 99% of messages land on customer phones within 3 seconds using our direct local carrier connections.

What happens if a customer texts "STOP"?

Our automatic opt-out filter immediately removes them from your active sending lists so you stay 100% compliant without manual work.

Start Your First Broadcast in 2 Minutes

Test the platform with 50 free credits. Zero risk, zero credit card requirement.

Claim 50 Free Credits