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Rajida CRM
NEW FEATURE

Smart AI Inbound Reply Assistant

Answer repetitive customer questions about parking, shop hours, and delivery fees in one click. The assistant reads your business profile and suggests instant, polite replies for your approval.

Inbox Copilot

One-Tap Suggested Response in Live Chat

Context-Aware Suggestions
U

+94 77 889 9001

"Are you open on Poya Day holiday this week? What are your store hours?"

11:05 AM

Suggested 1-Tap Response (Based on your shop schedule)132 / 160 Chars

"Hi! Yes, our Colombo store is open from 10:00 AM to 6:00 PM on Poya Day. Plenty of customer parking is available out front!"

Real Business Scenarios

How front-desk and support teams respond to customer messages 5x faster.

Restaurant Menu & Dietary Answers

Dining & Hospitality

When customers text asking for gluten-free options or corkage charges, the host taps the AI suggested reply and sends the answer in 2 seconds without stepping away from seating guests.

Electronics Warranty Inquiries

Consumer Electronics

The AI drafts clear warranty policy summaries and service center drop-off instructions, reducing repetitive support answering time by 75% for the retail team.